Terms and Conditions of Company Services

1. Ticket Purchase and Reservation:

• Customers are required to purchase tickets in advance for all bus journeys.
• Reservations are subject to availability and are confirmed only upon receipt of payment.
• Tickets are non-transferable and non-refundable, except in cases of cancellation by the bus company.

2. Boarding and Departure:

• Passengers must arrive at the designated boarding point at least 30 minutes before departure time.
• Boarding gates close 10 minutes prior to departure, and latecomers may forfeit their seats.
• Passengers must present a valid ticket and identification for boarding.

3. Baggage Allowance:

• Each passenger is allowed one piece of carry-on luggage and one checked bag free of charge.
• Baggage must adhere to size and weight restrictions imposed by the bus company.
• The bus company is not liable for loss or damage to baggage, except in cases of negligence.

4. Conduct and Behavior:

• Passengers must conduct themselves in a respectful and courteous manner at all times.
• Smoking, consumption of alcohol, and disruptive behavior are strictly prohibited on board.
• Passengers who engage in unruly behavior may be removed from the bus and refused future service.

5. Schedule Changes and Cancellations:

• The bus company reserves the right to modify schedules or cancel services due to unforeseen circumstances, including weather conditions or operational issues.
• In the event of cancellation, passengers will be entitled to a refund or rebooking on an alternative service, at the discretion of the bus company.

6. Passenger Safety:

• Passengers must adhere to all safety instructions provided by bus company staff.
• Seat belts must be worn at all times while the bus is in motion.
• Children under a certain age or size may be required to use child safety restraints.

7. Liability and Indemnity:

• The bus company is not liable for personal injury, loss, or damage incurred during travel, except in cases of negligence.
• Passengers are responsible for their own safety and well-being while traveling with the bus company.
• Passengers agree to indemnify and hold harmless the bus company, its employees, and affiliates from any claims arising from their use of the bus services.

8. Accessibility:

• The bus company strives to provide accessible services for passengers with disabilities or special needs.
• Passengers requiring assistance or accommodations are encouraged to notify the bus company in advance to make necessary arrangements.

9. Governing Law:

• These terms and conditions are governed by the laws of [Country/State], and any disputes arising from their interpretation or enforcement shall be resolved in the appropriate jurisdiction.

10. Amendments:

• The bus company reserves the right to amend these terms and conditions at any time, with or without prior notice.
• Amendments will be effective upon publication on the bus company's website or other official channels.

By purchasing a ticket and utilizing the services of the bus company, passengers agree to abide by these terms and conditions in their entirety.